Summary
A senior leader at the intersection of international education and digital transformation. Combines 10+ years of deep sector expertise in UK Higher Education, building and managing 200+ partnerships across the Americas, Africa, and the Middle East, with a proven track record of leading complex technology initiatives. Spearheaded the end-to-end digitization of student mobility for 40,000+ students and, in a subsequent role, led AI and data strategy for critical Home Office and DfE contracts. A recognised innovator in applying AI to solve challenges in recruitment, student experience, and operational efficiency.
Relevant Work Experience
Assistant Director for Digital Transformation
February 2024 - Present- Rebuilt the delivery model in 15 months: stood up Agile, Data Operations and Product Management from zero, with clear ownership and measurable outcomes aligned to Cyber Essentials Plus and ISO 27001.
- Led the strategy and roadmap for Digital and AI change aligned with contract delivery and compliance.
- Authored and implemented a responsible use policy for generative AI; created a strategic steering group and a practitioner community.
- Delivered Agentic AI pilots and an AI-assisted customer chat that reduced routine demand.
- Co-authored the AI and digital case for two successful multi-million-pound government retenders with the Home Office and DfE.
Founder and Trustee
February 2025 - Present- Leading a charity dedicated to advancing AI literacy and ethical AI adoption in global education.
- Collaborating with academics at Nottingham Trent University, CASIO (UAE), and Harvard Business School.
- Developing AI literacy programs and advocating for fair and transparent AI policy frameworks in education.
Founder and Product Director
November 2022 - Present- Driving product development of an AI-powered Career Toolkit for the International Education field.
- Led initiatives to prototype and test emerging technologies, including AI-LMS and intelligent voice assistants.
Senior Global Partnerships Manager / Acting Associate Director
March 2022 - February 2024- Developed and managed a portfolio of 200+ partnerships across the Americas, Africa and the Middle East.
- Commended by the British Ambassador to Mexico, UK Secretary of State for Education, and Ministries in Peru and Cuba for partnership outcomes.
- As Acting Associate Director, implemented the "Connecting Globally" strategy and provided university-wide direction on AI implementation.
Mobility Online Project Coordinator/ Product Manager
January 2018 - March 2022- Steered the end-to-end implementation of the Mobility Online platform, digitalizing the global exchange process for 40,000+ students.
- Convened and presided over the Mobility Online UK Forum for 11 UK universities to share best practices.
Project Innovation & Research
- AI for Learning & Policy: Developed app experiments that convert papers into interactive AI web apps.
- AI Job Board: Created an AI job board with aggregation, salary analytics, and matching.
- Agentic AI Pilots: Delivered pilots in operations and research and an AI-assisted chat for 7000+ daily enquiries.
- Sector Chatbots: Built chatbots, voice agents, and a no-code agent builder for web and social media.
- Rapid Prototyping: Used Gemini, ChatGPT, Elevenlabs, Midjourney, Suno, and Runway ML.
Publications
500 Ways to engage with Generative AI in International Higher Education
Co-authored with Professor Vangelis Tsiligkiris. View on Amazon
A.I. and the Changing Face of Higher Education
Published by QS - Quacquarelli Symonds. Read Article
Useful applications of Artificial Intelligence in Higher Education
Published by Times Higher Education. Read Article
Bridging the Gap: Revising UNESCO’s AI Competency Framework
Published by Nottingham Institute of Education. Read PDF